Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also gather information about the pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We call this Device Information.

We collect Device Information using:

• Cookies – data files placed on your device that often include an anonymous unique identifier. Learn more about cookies and how to disable them at allaboutcookies.org.

• Log files – records of actions on the Site, including IP address, browser type, internet service provider, referring/exit pages, and timestamps.

• Web beacons, tags, and pixels – electronic files that track browsing behavior.

Additionally, when you make or attempt to make a purchase through the Site, we collect information you provide, such as your name, billing and shipping addresses, payment details, including credit card numbers, email address, and phone number. We call this Order Information.

When we use the term Personal Information, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the information we collect in the following ways:

• To fulfill orders placed through the Site, including processing payments, arranging shipping, and sending confirmations or invoices.

• To communicate with you regarding your purchases, account, or inquiries.

• To screen orders for potential risk or fraud.

• To provide information, updates, or marketing communications in line with preferences you’ve shared.

• To analyze browsing behavior and improve the Site’s design, functionality, and marketing efforts.

Sharing Your Personal Information

We share your Personal Information with trusted third parties who help us operate our Site and services. For example, we use Google Analytics to understand customer behavior on the Site. Learn more about how Google uses your data here, and opt out of Google Analytics here.

We may also share Personal Information to comply with laws and regulations, respond to lawful requests (such as subpoenas), or protect our rights.

Targeted Advertising

We may use your Personal Information to provide marketing messages or advertisements tailored to your interests. You can learn more about how targeted advertising works at the NAI’s educational page.

You can opt out of targeted ads here:

• Facebook

• Google

• Bing

You may also opt out via the Digital Advertising Alliance’s portal.

Do Not Track

Please note that we do not alter our data collection practices when we receive a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access the Personal Information we hold about you and to request corrections, updates, or deletion. To exercise this right, please contact us using the details below.

Please note: your information may be transferred outside Europe, including to Canada and the United States, to allow us to fulfill orders and operate our business.

Data Retention

We retain your Order Information for our records unless and until you ask us to delete it.

Changes

We may update this policy from time to time to reflect changes in practices, operations, or legal requirements. Updates will be posted here with the “Last Updated” date.

Contact Us

For more information about our privacy practices, or if you have questions or concerns, please contact us at hello@coteauwine.com